Future of ERP

Future of ERP: Empowering businesses and people with AI-guided productivity

Prepared for change: Unlocking business success from every angle

The contemporary landscape of macroeconomic conditions and customer needs is experiencing unprecedented change. Advancements in Artificial Intelligence (AI) are revolutionising traditional technologies and propelling innovative business strategies and operational tactics. Consequently, businesses find themselves in unique situations that require agility and efficiency to adapt swiftly.

In this climate, businesses that adopt a multifaceted, holistic approach to change are well-positioned for success. To better understand business leaders’ mindsets, perceptions, goals and strategies, Microsoft engaged 500 global business leaders to gather their insights around navigating market dynamics, empowering the workforce, streamlining business operations and leading with purpose.

The goal? To understand how effective integration of ERP systems can equip businesses to respond adeptly to change and drive innovation. In this report, we dive into the strategies business leaders employ to preserve their core competitive advantages while navigating these multifaceted changes. Our mission is to arm you with insights that can empower your business to navigate future changes seamlessly and from every angle.

Utilise AI to enhance productivity and decision-making

Amidst the rise of hybrid work models and AI, optimising employee experiences has become an essential goal for businesses. In our recent survey, business leaders emphasised the need to enhance both individual and team-level productivity, thereby enabling greater focus on creative and strategic initiatives. A key aspect of this approach involves managing remote or flexible work arrangements and fostering collaboration, no matter where the workforce is located.

To achieve this, business leaders are turning to AI, leveraging its power to automate routine tasks and boost productivity. Our research revealed that 80% of leaders consider the use of AI as a fundamental competitive differentiator. Remarkably, 73% are already harnessing AI technology to augment human capacity in both service and manufacturing sectors, driving a surge in operational efficiency

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